Senior Community Manager

New studio - AAA Company - Exceptional Package with Low Cost of Living

Employment Type
Salary on application
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Community Manager in Barcelona

Are you an experienced Community Manager that wants to join the newest studio of a worldwide games industry giant? It’s a unique opportunity to work with well loved classics while also creating the next generation of mobile games – all while located on the beach in Spain!

You’ll drive growth and engagement with the studio’s existing mobile community by creating and delivering imaginative strategies to maximise the positive opinions of the games.

This studio already has a core team of experienced, diverse and dedicated people but you’ll be joining only months after the studio opening so will have a real impact on games and studio.

Community Manager Responsibilities:

  • You’ll be responsible for all community-channels and the communications to players
  • Implement community strategies for existing and future games
  • Update game and marketing teams using feedback from the community
  • Constantly seek new ways to engage with the player base to gather their views and sentiment
  • Ensure all in game and web forums are run in an efficient and scalable way
  • Moderate forums to guarantee the communities are safe, collaborative and friendly for all
  • Identify and investigate players preferences and play-patterns to help the team to develop new features effectively
  • Use contests, surveys, events, live-streaming and more to drive community engagement in a strategized and productive manner
  • Report on key releases and the impact on the community, while identifying other events that affect the community attitudes
  • Provide insights from the game communities to support player research initiatives
  • Use an effective strategy to scale community management for the growing fanbase

Requirements for this role in Barcelona:

  • 3+ years of experience in Community Management within the mobile games industry
  • A degree in Communications, Media, Marketing or similar
  • Experience with community initiatives in the mobile games industry especially those carried out by competitors with a view on how well they worked and why
  • Professional experience managing social media platforms and creating content
  • Demonstrable work with KPIs and statistics needed for effective community management
  • Extremely high level communication skills, verbal and written
  • Highly organised and a mind for problem solving
  • You are diplomatic and professional while also understand the views, interests and preferences of our players and can use this range of interpersonal skills when communicating with the community.

A little bit about the city: Barcelona

Barcelona’s stunning beaches, balmy weather and striking architecture are all great reasons to settle in this beautiful city. Home to many restaurants, museums and traditions, there’s certainly a lot to explore. One feature the city is certainly proud of is that it is home to 8 UNESCO World Heritage Sites, largely thanks to Gaudi’s architecture which can be found at various sites citywide.

Barcelona’s compact city centre and excellent transport system make getting around trouble-free and commuting time minimal. Home to a flourishing international community, Barcelona is a great city to relocate to if you’re hoping to feel at home.

Years of experience and salary levels are shown purely as a guide. We will consider applications from candidates that can demonstrate the skills or experience required for the role.

Reference: A010724

Apply for Senior Community Manager

Reference: A010724

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