Oracle SCM Support Analyst

Fully Remote - Obtain SC Clearance - Client Support Role

Location
Remote
Employment Type
Permanent
Salary
£65,000

If you have DevOps or software developer experience and you’re seeking a new remote/flexible/Manchester role, we want to hear from you. Our client is looking for an Oracle Support Analyst, and the role comes with an attractive salary of up to £65,000 and benefits package. 

As a flexible Oracle Support Analyst, you will provide professional, effective, and efficient support to Oracle Supply Chain Management SCM clients to ensure that our client team maintains a high level of service and meets each client’s Service Level Agreements and expectations. 

To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: 

  • Provide reactive support for Oracle SCM applications suite by telephone, online case portal and email 
  • Perform functional problem investigation and resolution within defined SLAs 
  • Perform root cause analysis and identify solutions that will prevent incidents from recurring 
  • Manage change requests through the software development lifecycle 
  • Management of client service requests with Oracle, enhancing Oracle’s ability to provide a fix with rapid response timescales and intelligent problem investigation 

To apply for this role, you will need implementation or support experience in Oracle Supply Chain Management. You will also require the following: 

  • Good knowledge of Oracle SQL and PLSQL, Workflow, Approvals Management (AME), Integrations and Customisations (forms development, forms, and OAF personalisation) 
  • An understanding of service management processes such as Incident Management, Problem Management and Change Management 

In return for your dedication and commitment, we will provide an attractive salary of £65,000. 

To apply for this inclusive and collaborative full-time Oracle SCM Support Analyst job, please contact Mark from the Skillsearch team today at ml@skillsearch.com. 

 

Here at Skillsearch, we're a recruitment company. In the simplest form, this means we place people at new companies - but it's so much more than that. For the past 30 years, we've been busy helping people (like you) with sought after skills find jobs in the Games, Interactive and Enterprise Systems industries all around the globe. Our company comprises a team of dedicated consultants that work across various niche technologies, including Games, Virtual Reality, AR and XR, Workday, Oracle, Peoplesoft, and eCommerce. We are always exploring other cutting-edge markets. Follow us to see a few of the jobs we're working on, find out which events you can see us at, and keep up with news in the technology, gaming and interactive world. Welcome to Skillsearch! 

Years of experience and salary levels are shown purely as a guide. We will only consider applications from candidates that can demonstrate the skills or experience required for the role.

Please be aware that while we would love to respond to every application we receive, due to high numbers we cannot guarantee this. We do however appreciate any time you invest into the application and will make sure to get in touch should anything in future more closely fit your skillset.

Reference: 13107

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Reference: 13107

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Senior Oracle Consultant Mark Lloyd

Our Oracle expert, Mark, has dedicated nearly a decade to growing our Oracle practice here at Skillsearch. He is a keen cricketer who bats a bit, bowls a bit less and is amazing at standing in the field. A Manchester United fan and a proud Father, Mark holds the record for having more things from Amazon delivered to the office than everyone else combined. He also has an infectious laugh so try and get him going when you speak to him.

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