Are you an experienced Account Manager with a strong background in Speech Technology and AI/ML services, looking to lead strategic partnerships in the UK?
We are hiring an Account Manager – Speech & AI Technologies to manage and grow a high-profile partnership within the speech and artificial intelligence ecosystem. This is a relationship-led role that combines technical fluency, commercial awareness, and cross-functional coordination. It is not a pure sales position, but requires credibility with engineering and product stakeholders.
About the role...
As Account Manager – Speech & AI Technologies, you will act as the primary interface between a major AI platform partner and internal delivery teams. You will translate technical requirements into executable plans, ensure operational alignment, and protect long-term partnership stability.
This role requires deep understanding of speech recognition, AI workflows, and enterprise client environments, alongside strong stakeholder management skills.
Key responsibilities:
Technical partnership leadership
- Serve as the primary relationship lead for a major speech/AI platform partner
- Engage directly with client stakeholders across Product, Engineering, Machine Learning, and Speech teams
- Translate technical requirements into clear internal delivery roadmaps
- Ensure alignment between client expectations and operational capabilities
- Maintain structured communication across technical and commercial stakeholders
Speech and AI domain expertise
- Demonstrate understanding of automatic speech recognition (ASR) pipelines and transcription workflows
- Provide insight into data annotation processes and model training support
- Contribute to solution design discussions with technical credibility
- Engage in conversations around model accuracy, latency, performance optimisation, and scalability
- Advise internal teams on emerging trends in speech technology and AI
Revenue stewardship and commercial awareness
- Protect and stabilise existing revenue streams
- Identify expansion opportunities aligned with the client roadmap
- Support RFP and RFI responses where required
- Maintain visibility on scope, margin, and delivery considerations
- Drive partnership-led growth through strategic collaboration rather than aggressive selling
Cross-functional coordination
- Collaborate closely with delivery, data operations, engineering, and product teams
- Ensure smooth transition from scoping to execution
- Identify risks early and escalate appropriately
- Maintain clarity across timelines, scope, and technical feasibility
Client experience and trust building
- Maintain high responsiveness and communication standards
- Act as a trusted advisor within complex enterprise environments
- Build multi-threaded relationships across technical and operational stakeholders
- Ensure long-term partnership stability and client satisfaction
What we’re looking for:
Experience
- 5+ years’ experience in speech technology, AI/ML services, language technologies, or data annotation environments
- Experience working with large technology platforms or enterprise AI customers
- Proven background managing strategic client relationships in technical domains
Technical knowledge
- Strong understanding of automatic speech recognition (ASR)
- Familiarity with NLP fundamentals
- Experience with data training pipelines and annotation workflows
- Knowledge of model evaluation concepts and performance metrics
- Comfortable engaging directly with engineering and product stakeholders
Skills
- Strong communication and stakeholder management skills
- Ability to translate complex technical requirements into operational plans
- Commercial awareness without a transactional sales approach
- Professional presence within enterprise environments
Why join:
- Lead a high-impact partnership within the AI and speech technology ecosystem
- Work at the intersection of technical delivery and strategic account management
- Shape long-term collaboration in a fast-evolving AI market
- Operate in a partnership-led, customer-first environment
If you’re a technically fluent Account Manager who understands speech and AI technologies and thrives on building trusted, long-term enterprise relationships, we’d love to hear from you. Apply now, or email Jo McKernan - jm@skillsearch.com
Years of experience and salary levels are shown purely as a guide. We will only consider applications from candidates that can demonstrate the skills or experience required for the role.
Please be aware that while we would love to respond to every application we receive, due to high numbers we cannot guarantee this. We do however appreciate any time you invest into the application and will make sure to get in touch should anything in future more closely fit your skillset.
